Turn provider EHRs into a reliable quitline referral channel.
QPM acts as a single eReferral hub between participating providers and your state quitline: EHR-triggered identification, opt-out referral, quitline routing, outcome return, and funder-ready reporting without depending on manual provider referral habits.
One hub, four stakeholder benefits.
QPM connects the state program, healthcare organizations, quitline services, and reporting requirements through one automated referral pathway.
Seamless quitline connection
Patients are automatically referred to your quitline at the point of care — no paperwork, no manual intake, no provider memory required.
Zero added workflow
Hospitals, FQHCs, and ACOs connect once via their EHR. Every tobacco user is referred automatically — the provider's clinical workflow is unchanged.
Steady, qualified referral flow
Quitlines receive a consistent, predictable stream of recently referred patients — with clinical context, contact information, and consent captured at source.
Monthly program evidence
De-identified aggregate reports show referral volume, provider participation, patient outcomes, and program reach — automatically generated for funder reporting.
One hub connecting healthcare organizations, quitline services, and state reporting.
QPM acts as the state's eReferral Management Hub. Provider organizations send eligible tobacco users through the hub, the state quitline receives qualified referrals, outcomes return to the record, and reports are generated for program oversight.
The arrows represent bi-directional data exchange: referrals and EHR context flow into the hub, quitline and patient outcomes return through the hub, and de-identified aggregate reports flow to state program leadership.
Proven at state scale — South Carolina.
QPM's eReferral Hub has been operational at the state level since 2020 and has enrolled tens of thousands of tobacco users.
South Carolina — Department of Public Health
South Carolina was QPM's first state-level eReferral Hub deployment. The DPH partnership connects hospitals, cancer centers, and FQHCs across the state to the SC Quitline through a single automated integration. The recent 7-year contract renewal reflects the demonstrated programme value to DPH.
Gibbs Cancer Center increased quitline referrals from approximately 60 per year to 627 in its first year on QPM — a 10× improvement through the opt-out model.
From contract to fully operational — typically in 60–90 days.
QPM's state programme implementation follows a structured pathway. Most state programmes are fully live with their first provider cohort within 60–90 days of contract execution.
State programme scoping
QPM works with your public health agency to define the provider network scope, quitline integration requirements, reporting format, and programme performance metrics.
Quitline integration
QPM connects to your state quitline via secure API or HL7 interface — establishing the bi-directional referral and outcome data exchange. Most quitline vendors have existing QPM integration experience.
Provider onboarding
Participating hospitals, FQHCs, and ACOs connect their EHR to QPM. Onboarding is led by QPM's implementation team.
Opt-out programme activation
Once connected, each provider's tobacco users are enrolled automatically at every encounter. No staff training or workflow change is required. Opt-out rates are consistently below 1%.
Automated follow-up
QPM follows up with referred patients for 6 months using email, text and automated voice calls. Patients who ask for help are immediately connected to the state quitline.
Monthly reporting to funder
QPM generates quarterly programme reports automatically — referral volumes, provider participation, patient outcomes, and geographic reach — in the format required for your funder and CDC reporting obligations.
Map your state eReferral hub.
We'll walk through your state's specific provider network, quitline infrastructure, reporting requirements, and implementation timeline — and provide a programme design proposal tailored to your context.
- Provider network scoping — hospitals, FQHCs, ACOs, and physician groups in your state
- Quitline integration pathway — your vendor's API or HL7 interface options
- Reporting format — funder requirements, CDC reporting fields, custom metrics
- Implementation timeline and provider onboarding approach
- Reference conversations with DPH partners available on request
Contact us: sales@telask.com