A SUITE OF CLINICALLY VALIDATED CARDIAC SERVICES

Engage with patients using their preferred mode. Provide educational messaging and gather important
clinical data points.

About TelASK Engage

In a perfect world healthcare providers would meet regularly with patients face to face or at least by telephone to remind them to take their meds, screen for symptoms, and motivate them to optimize health behavior. The fact is most organizations don’t have the staff, time or budget to engage with patients in that fashion.

TelASK Engage uses interactive voice response (IVR), email, text messaging and mobile applications to engage with participants in healthcare programs, gather important information, provide motivational messaging and in some cases triage them to appropriate human resources for additional help.

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Applications

1

CARDIAC SURGERY (CABG, VALVE, ETC.)

Pre-op: Educational messaging and reminders.
Post-op: Automated contacts in the days and weeks following surgery. Conduct symptom screens, provide advice, facilitate triage to a clinician when warranted.
Clinicians monitor patient progress on a dashboard in the hospital.
2

TRANS-AORTIC VALVE IMPLANT (TAVI)

Patients download TAVI Mobile App.
Pre-op: Educational messaging and reminders.
Post-op: Patient engages with TAVI App in the days, weeks and months following the procedure. TAVI App conducts symptom screens and provides educational messaging. Photos of the insertion site are gathered within TAVI App.
Surgeon and clinicians monitor patient progress on a dashboard in the hospital.
3

ACUTE CORONARY SYNDROME

Patients receive automated follow-ups on a pre-determined schedule for six months post-discharge.
Interactions screen for symptoms, medication adherence and compliance with best practice guidelines.
Educational messaging and referrals to community resources are provided.
Patients who report issues are flagged on a dashboard for follow-up by a member of the care team.
4

CONGESTIVE HEART FAILURE

Patients receive automated follow-ups on a pre-determined schedule for up to one-year post-discharge.
Interactions focus on educational messaging around diet and lifestyle choices, medication adherence and compliance with best practice guidelines.
Patients who report issues are flagged on a dashboard for follow-up by a member of the care team.
Interactive Voice Response (IVR)
Text Messages / Email / Mobile Apps
Web Portals

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