Our Tobacco Treatment Program at the Medical University of South Carolina was an early implementor of the opt-out approach and Quit Plan Manager has played a key role since the beginning. We started with inpatients in 3 of our hospitals, and we have now expanded to 5 additional hospitals, the Hollings Cancer Center, and the emergency department. We enroll many thousands of patients per year and Quit Plan Manager has been critical to our success. Quit Plan Manager helps steer tobacco users into the appropriate services. Our program refers more patients to the SC Quitline than any other and enjoys the highest conversion rate. Quit Plan Manager provides the data that supports continuous quality improvement and enables us to demonstrate the program’s effectiveness to management, which helps us to justify and maintain our Tobacco Treatment Program. I strongly recommend this service.

Gibbs Cancer Center integrated with Quit Plan Manager through the Epic Connection Hub. After one year, 627 patients had accepted Quitline referrals. This is over ten times the average of only 60 referrals annually in previous years. Quit Plan Manager and opt-out have been incredibly successful for us! I’m so excited to see where this goes… not just for cancer patients but globally in our healthcare system.

The Quit Plan Manager platform has been supporting our ‘No Smoker Left Behind’ program for several years. Quit Plan Manager is integrated with our Epic EHR therefor, tobacco users are automatically enrolled into the service and outcomes flow back to their charts. This saves a tremendous amount of work for staff. It also gives us the ability to reach low-income patients, provide them with a menu of options and see the results on a clinical interface. This track and triage program helps us reduce health disparities for our underserved smokers and I can’t say enough good things about this service.